Tuesday, October 18, 2005

Attack of the Splogs

Brian Krebs, Washington Post

Spam watchers have seen a huge spike over the past couple of weeks in the number of new "splogs," or fake blogs created by junk e-mail artists for the sole purpose of increasing the search engine rankings of the Web sites used to sell their wares.

According to this interesting post by Dave Sifry over at Technorati, in the past two weeks there were 805,000 new weblogs created, out of which Technorati tracked 39,000 new fake and/or spam weblogs.


Clearly Google is going to have to do something about this as Blogger seems to be the main offender. Surely they could have something to the funny shaped letters verification system they have for comments.

Edit-
CNet reports.

Minimalist web design

I thought I might have over done simplicity at Presto Vivace; but PR Nation is even more austere in its look.

Why it is important to be gracious

Or how snark can backfire.

The difference between and public relations and stakeholder communication

Over at Jay Rosen’s Press Think Anna Haynes pointed to Peter Sandman’s columns on risk communication and specifically to Stakeholders vs. Publics:

Both public relations and stakeholder relations are important tasks. One of the problems in risk communication is that they call for radically different skills and strategies, yet they must often be done simultaneously. ...

In a controversy, it is usually wisest to pay more attention to stakeholders, even at the expense of a less-than-ideal approach to publics. It is important to apologize to stakeholders for a screw-up they know all about, for example, even though this may mean that millions of others who didn’t know find out.

... Managing [a] controversy well means addressing it honestly and respectfully. [In contrast,] Selling the product well means ignoring the controversy if you can ... and if that won’t work, then it means sticking to a one-sided self-serving sound bite. Once again, stakeholder relations and public relations are in conflict.

... The alternative to good outrage management early on is likely to be unmanageable outrage later.


Excellent points and ones to keep in mind.

Well done Financial Times

For weeks we have been reading articles about the Plame investigation quoting sources close to the investigation or alternatively sources familiar with the investigation. Well today the Financial Times did not succeed in getting anyone on the record, but at least they gave their readers a good idea of who they were quoting:

CIA leak probe 'widening to include use of intelligence'

Evidence is building that the probe conducted by Patrick Fitzgerald, special prosecutor, has extended beyond the leaking of a covert CIA agent's name to include questioning about the administration's handling of pre-Iraq war intelligence.

According to the Democratic National Committee, a majority of the nine members of the White House Iraq Group have been questioned by Mr Fitzgerald.


Oh, so that is who has been hyping these stories. Who would have thought? I had assumed it was defense attorney’s trying to prepare public opinion and signaling to other possible defendants. I had not considered the possibility that the opposition party had been paying close attention to the proceedings and was giving reporters the benefit of their observations.

We got into to trouble by the use of anonymous sources. Let us abandon this pernicious practice.

Friday, October 14, 2005

Most improbable PR gesture ever

Dion Nissenbaum on his life in captivity

You know your kidnapping is probably going to turn out alright when your abductors give you souvenir baseball caps to take home.

Thursday, October 13, 2005

Codecon 2006 Call For Papers

Adam Shostack points to CodeCon 2006

CodeCon is the premier showcase of cutting edge software development. It is an excellent opportunity for programmers to demonstrate their work and keep abreast of what's going on in their community.

All presentations must include working demonstrations, ideally accompanied by source code. Presentations must be done by one of the active developers of the code in question. We emphasize that demonstrations be of *working* code.

We hereby solicit papers and demonstrations.

* Papers and proposals due: December 15, 2005
* Authors notified: January 1, 2006

Possible topics include, but are by no means restricted to:

* community-based web sites - forums, weblogs, personals
* development tools - languages, debuggers, version control
* file sharing systems - swarming distribution, distributed search
* security products - mail encryption, intrusion detection, firewalls


Note - I think they are serious about code that actually works.

A victory for interoperate ability

Mircorsoft and Yahoo have agreed to make their VOIP and IM systems compatible. I think AOL will have to follow suit.

Wednesday, October 12, 2005

In related news, water is wet

Study finds latest tech toys a major part of teenage life

Email, users respond

What's Your Biggest E-Mail Peeve?

Almost a third, 29 percent, said being copied on the "reply all" function was the most irksome practice. An equal percentage cited receiving large, unsolicited files in their e-mail.


When you send unsolicited email it is important not to push your luck. A short note with a link to your website is the way to go.

Monday, October 10, 2005

On Web design

Jim Horton points to Jakob Neilson’s excellent page on common problems with web design. It appears Brother Murphy’s anti-flash message has not gotten through:

I view it as a personal failure that Flash collected the bronze medal for annoyance. It's been three years since I launched a major effort to remedy Flash problems and published the guidelines for using Flash appropriately . When I spoke at the main Flash developer conference, almost everybody agreed that past excesses should be abandoned and that Flash's future was in providing useful user interfaces.


I may have gone overboard in simplicity of design in the Presto Vivace web site. But I like a clean look.

Build security in

Adam Shostack points to the Department of Homeland Security’s new site, Build Security In. Developers, take note.

Voice over IP and emergency service

Dispatch Monthly

While providing some important cost-saving s to consumers, current VoIP technology does not provide for the transmission of the caller's physical location along with the voice call. If the caller dials 911, there is no inherent protocol within the VoIP technology for routing the call to the nearest PSAP, or to display the caller's location, telephone number or other information.

Another issue involves E911 funding-- VoIP users can arrange for E911 service with their Internet provider, and yet not pay any applicable 911 surcharges for the service. There is anxiety among public safety agencies, county and state-level 911 agencies that E911 system funding could be reduced as more persons convert to VoIP telephone service, and drop their wired telephone service.


These are the sort of issues which providers must address if VOIP is to work.

Monday, October 03, 2005

Skype and the demo demon

Skype CEO Muffled by Bad Audio Feed

ECM Case Study – Government Accountability Office (GAO)

NCC-AIIM Monthly Meeting
Thursday, October 13, 2005


Carol Brock
Director of Information Assets, GAO

Organizations have quickly come to realize that Records Management (RM) is a critical component of their Enterprise Content Management (ECM) infrastructure. With that said, how does an organization improve its Records Management practices with a limited staff of Records Managers when the amount of electronic content is growing exponentially? It isn’t an easy task - particularly when your organization audits the work of other government entities and is held to the highest standards.


Sooner or later the GAO is called into every controversy that sweeps the federal government. The unique challenge they face in satisfying all of their stake holders has lessons for us all.

What should a newspaper do if circulation is declining?

The London Evening Standard hired 20 additional reporters with an eye to boosting its business coverage. Improve the product, what a concept. Let’s hope other publications take note.

Wasn’t XML supposed to put an end to the platform wars?

Greg Gianforte has written an opinion piece about how the platform wars hurt customers and ultimately our industry. He then goes on to join the platform wars:

The second part of the answer is open source. Open source commoditizes the stack. MySQL replaces Oracle. Linux replaces Windows. TomCat and JBOSS replace Websphere and NetWeaver.


Not if the customer has already installed Oracle, Windows, Websphere or NetWeaver. Any solution that does not work with the customer’s present system is no solution.

One of the reasons I promote the work of the Federal XML Work Group is that the collective buying power of the federal government has the power to oblige vendors to build interoperable products.

Reporters are customers too

Brian Krebs of the Washington Post requests a copy of his credit report and is given the run around when he tries to correct errors on his report. The illustrates something I often tell clients, have a policy of courterous efficient service, that way you won’t have to make a special effort when dealing with reporters.

Law enforcement net goes IP

Dibya Sarkar, Federal Computer Week

The National Law Enforcement Telecommunication System (NLETS), a highly secure system that shares private information among public safety and justice agencies, has upgraded to an IP-based network, making it possible to encrypt the 41 million-plus transmissions the network carries each month.


Very good news indeed.

Sunday, October 02, 2005

Computers are like cars, we are going to have to learn to lock them

Gregg Keizer, TechWeb News

Lonesome PCs pose a security risk that enterprises underestimate, a research firm said this week. Making matters worse, corporations just don't pay attention to the major security hazard of unattended workstations, according to Gartner research vice president Jay Heiser.


Edit-
More from Governmment Computer News.

Saturday, October 01, 2005

Bali. Again.

CBC

At least 25 people were killed and 100 are injured during two simultaneous attacks Saturday.

The blasts hit two packed seafood restaurants in Jimbaran beach and a bustling tourist shopping centre 30 kilometres away in downtown Kuta.


Expressions of sympathy can be made here.

Friday, September 30, 2005

Tips on the use of presentation software

Death by PowerPoint

A picture is worth a thousand words, possibly more – Just because PowerPoint has bullets is no reason to use them. There is no way you can convey as much information in a slide full of bullets as you can in a slide with a single picture on it. Try this next time, put a picture in instead of the bullets and then talk about the picture. People will find it much more interesting and much more informative. As a bonus, it makes it more worthwhile to come to the presentation as opposed to just downloading the slides – making you a more important person to have at the event.


First question, why use presentation software at all? When was the last time you saw a political candidate, clergyman, or anyone else who speaks for a living, use presentation software? Exactly. Unless pictures, charts, or some other graphic information is part of your presentation, why not just get in front of the group and talk?

37th Annual Thoth Awards

Top Washington Public Relations Professionals Honored at 37th Annual Thoth Awards

WASHINGTON, Sept. 29 /U.S. Newswire/ -- The best and brightest in public relations were recognized by the National Capital Chapter of the Public Relations Society of America (PRSA) tonight at its annual Thoth Awards at the National Press Club in Washington, DC.

From 144 entries in 34 categories this year, 35 Thoth Awards and 14 Certificates of Excellence were presented to representatives of public relations agencies, corporations, government agencies, and trade and professional associations. The Thoth Awards (pronounced "Tot") are named for the Egyptian god of information and communication.


Special congratulations to winners Heathere Evans-Keenan, Sandra Wills Hannon, and Donna Arbogast, all members of IPRA.

Call for papers

New Communications Forum 2006


Don’t forget Les Blogs, Dec. 5 & 6 in Paris, France.

Hurricane season is not over yet

Inter Tropical Convergence Zone regional imagery, 2005.09.30 at 1100Z. Centerpoint Latitude: 15:26:25N Longitude: 31:16:19W.

Tuesday, September 27, 2005

A sign of the times

CompuDyne Products to Help Protect Phoenix Airport; Blast Protection Glass to Be Installed in Control Tower

No one ever won a war with their customers

Kevin Drum has a post about annoying online advertising, listing the worst offenses. My personal pet peeve:

Ads that prevent a site from loading just because the ad server is malfunctioning.


Ads succeed when they offer attractive invitations. If you are using a club you need to revise your approach.

Monday, September 26, 2005

Economic indicator?

THE TECHWEB SPIN: 200 Press Releases A Day And Counting

The tech economy must be chugging along because my email inbox is positively bursting at the seams. ..

At the risk of being accused by fellow news hounds of being a heretic, I submit that all this fever-pitched pitching is a good thing. Today's high volume, high intensity, high tech PR hasn't always been so hyperactive. Not long ago, the buzz machine was considerably quieter. I suspect I'm far from alone in noting this trend. While my email address is listed as a press release contact for TechWeb, I think many of my colleagues -- working in the trenches of the technology press corps -- are also using a forklift to cut through the blizzard, which is fine, because the alternative would be reliving the disastrous Tech Wreck of 2001.


May it be an omen of better times to come.

Edit-
Phil Gomes takes a different view.

Bad news for reporters is bad news for PR

The Week of the Long Knives

Jon Friedman of Marketwatch.com wrote a column yesterday that cut right to the chase.

Friedman's first sentence: "This is a scary time to be a newspaper journalist."


The New York Times, The Philadelphia Inquirer, The Philadelphia Daily News, The San Jose Mercury News, and the San Francisco Chronicle have all announced layoffs or cutbacks and buyouts. This means fewer reporters to pitch to, and reporters who will be less willing to take a chance on a story that is not obviously box office. Here’s hoping for better times for all.

Katrina Help Wiki

Sunday, September 25, 2005

Why we name hurricanes

National Hurricane Center

Experience shows that the use of short, distinctive given names in written as well as spoken communications is quicker and less subject to error than the older more cumbersome latitude-longitude identification methods. These advantages are especially important in exchanging detailed storm information between hundreds of widely scattered stations, coastal bases, and ships at sea.


Hurricane season is not over.

Friday, September 23, 2005

Well done Richard Parsons

Adam Shostack reports that Time Warner has refused to collaborate with the Chinese secret police:

Time Warner thought about ``what we would look like here in the U.S. if we agreed to a governmentally imposed regime where words like democracy had to be blocked,'' Parsons said. ``We made a judgment that it wasn't a market that we wanted to enter in this way at this time.''

What the general public should know about the relationship between PR and journalists

I think Ann McDaniel put it very well:

Both have jobs to do. Public relations professionals are trying to put out their message in the most positive way possible. Journalists are trying to create an accurate report. Often the two roles are complimentary; occasionally there is tension over their varying views. Neither is doing anything wrong.

How Deutsche Welle discovered blogs

From my interview with Holger Hank, DW-World Editorial Director:

ALICE MARSHALL: How did Deutsche Welle become aware of blogs?

HOLGER HANK: We took notice of blogs in 2002 when referrals from blogs suddenly popped up in our logfiles.


I suspect that is how much of the news media discovered blogs.

The nation’s capitol

Rüdiger Lentz, Washington Bureau Chief for Deutshe Welle, has some kind words about the federal city:

ALICE MARSHALL: What are your impressions of Washington, DC as a city? What do you think Americans should know about their capitol city? What should Europeans know about Washington as a city?

RÜDIGER LENTZ: Washington as a city: It has much improved over the last 20 years during which time I have either visited regularly or lived here for longish intermittent periods. It is a very colorful, diverse and interesting city which has – compared to other cities and world centers – a great quality of being able to live comfortably.

Microsoft and the ECM market

Larry Borasato suggests that anyone with a web server and Microsoft SharePoint can do content management, or at least they think they can.

The truth is, most companies have found out that they can do ECM on a shoestring. Of course they won't realize the mistake they've made until they actually need to get the information back. Then it will suddenly become clear that they spent too much time on the capture, manage, store, and preserve part, and not near enough on the find and retrieve part.


Tony Byrne takes a similar view.

Together with forthcoming Office 12 enhancements and continued wide adoption of SharePoint, Microsoft could finally become a fairly robust ECM player. Except that...

1. It can take years for new Microsoft technologies to be adopted and refined by the company's all-important reseller channel;
2. Microsoft sometimes misjudges the marketplace and their customers (c.f. lackluster Web CMS product);
3. The company does not have a great record with 1.0 releases.

Wednesday, September 21, 2005

Why the humble press release will continue to be our primary tool

Shel Holtz

When done well, press releases do exactly what they’re designed to do. Fraser Seitel, writing in the standard PR text, “The Practice of Public Relations,” writes, “There is no better, clearer, more persuasive way to announce news about an organization, its products, and their applications than by issuing a news release. A news release may be written as the document of record to state an organization’s official position—for example, in a court case or in announcing a price or rate increase. More frequently, however, releases have one overriding purpose: to influence a publication to write favorably about the material discussed.”


Commentary from the New PR Wiki

Pitching technology stories

Schwartz Communications has some good tips.

What is ECM?

Enterprise Content Management (ECM) Definitions

Tuesday, September 20, 2005

Registry Web Site As Model Of Cooperation

Bob Evans, Information Week

In less than 60 days and for less than $1 million, the U.S. Department of Justice has built a Web site giving access to sex-offender information from 28 states. It's a model of collaboration and cooperation, Bob Evans says, that gives access to information that, while deeply disturbing, is also extremely important.


Just one example of the power of information sharing.

New resource for analyst relations

Analyst Profiles

Tekrati, the source for today's news on high tech market research, is pleased to introduce Analyst Profiles, the world's leading collection of industry analyst biographies, complete with contact information and detailed research focus.

In a matter of minutes, you'll gather the contacts you need. Locate new experts and firms. Download and print biographies in a consistent format. Participate in a professional community forum.


A very handy service.

Online newsrooms

Dee Rambeau and Chris Bechtel have written a terrific summary of what you need for an online newsroom. Read it, print it out and keep it for a handy reference tool. It is that good.

They don’t tell you to put your press releases in HTML instead of PDF. I guess they just assume no one is that clueless. Wrong, there are plenty of firms still doing that.

Monday, September 19, 2005

Rita and Philippe

Tropical Storm Rita, 2005.09.19 at 1145Z. Centerpoint Latitude: 22:29:07N Longitude: 74:34:29W.

Tracking Map

Hurricane Philippe regional imagery, 2005.09.19 at 1145Z. Centerpoint Latitude: 17:00:48N Longitude: 56:15:57W

Tracking Map

Building networks with blogs

Elizabeth Albrycht has opened Global PR Blog Week 2.0 with a terrific piece on blogs as a tool for network building:

By focusing on network building, we move away from the hyperbole of BLOG and begin to think about how to use blogs pragmatically, as powerful communications tools. A prime reason blogs are such good tools for network building is that they are link-heavy, and the link is the core technology for making networks visible. I believe the visibility of a network contributes to its effectiveness because that very visibility reinforces its presence and influence to its members. ...

In the past, it was much more difficult to see your network, as connections had little sharable physical manifestation. A business card sitting in a rolodex on your desk is a far more difficult to assign value to vs. a visible link on a website or blog. One of the implications of this visibility is that it makes the results of our work more easily measurable, making our work more justifiable (always nice at budget time).


So much of marketing has to do with what is known as networking, building a series of interlocking business relationships that produce referrals. Blogs allow us to build those relations far more quickly and effectively.

Remember the basics

Think Like Your Customer

This is the basic tenet of all marketing. If you do this, you will usually make the right decision. About your products, your services, your image, your position, your marketing, your advertising, your website.

Take the time to identify the person that is your primary target market. Describe that person. Write down a full description. Then think about the person you described every time you make a decision about your product or your advertising.


In PR you also have to think about your clients’ customers.

Sunday, September 18, 2005

Public Safety Tech Blog

Police Blogger at Presynct

Berkeley Recovers Stolen Laptop

Robert McMillan, IDG News Service

Campus police at the University of California, Berkeley have recovered a stolen laptop that contained personal information on more than 98,000 of the school's graduate students. The laptop's hard drive had been wiped clean of information and then sold on an Internet auction site, making it impossible to determine whether the sensitive information it had contained was ever accessed, the University said in a statement.


Encrypt your data.

Saturday, September 17, 2005

Remodeling

The Presto Vivace, Inc. website has been completely redone. Hope you like the changes.

Wednesday, September 14, 2005

Reviewing for Global PR Blog Week 2.0

I am one of the reviewers for Global PR Blog Week 2.0. The level of quality is very high. I think the industry will be pleased.

Marketing letters

Ernest Nicastro has written an excellent piece on how to open a sales letter. He suggest that you open with a question, be direct and concise, and that you build rapport with your reader. Read the whole thing.

Monday, September 12, 2005

Federal XML Work Group August 17 meeting, ET.gov, XML NDRG & GJXDM NDR

Jim Burch, Deputy Director of DOJ’s Bureau of Justice Assistance, said the prescription drug monitoring program was part of the effort to develop standards that would enable information sharing. He said the Office of Justice Programs(OJP) had invested heavily in GJXDM and faced increasing questions from the performance measuring community. Burch has asked OJP partners to keep in mind the importance of performance measurement.

He went on to describe the difficulty of establishing a basis for performance measurement. Is it reasonable to measure the number of information sharing projects? Should the OJP ask for outcome measurement? Burch said IJIS and the University of New Orleans were working to establish a basis for performance measurement.

Burch said the National Sex Offender Registry was an important milestone for XML and Service Oriented Architecture(SOA). The OJP had been given a sixty-day deadline and were able to come in two days early and under budget. The site received twenty-seven million hits the first two days with a peak rate of almost 1,000 hits per second. Burch said it showed the power of XML and SOA and demonstrated that it had been a worthwhile investment. He emphasized the Bureau of Justice Assistance is not the lone ranger and is looking for partners.

Here Owen Ambur said, “We will know that XML is a success, when we don't need to talk about it anymore." With reference to the proposed specification of Strategy Markup Language (StratML), he said strategic plans must be flexible and reactive. Otherwise, they will become shelfware.

He then said he wanted to say a few quick words about the CIO Council's emerging technology life cycle management process, hosted at ET.gov. In addition to StratML, among other emerging technology components identified on the ET.gov site is PDF/A, which is nearing approval as an ISO standard for archival records. PDF/A strips out dynamic features that cause records to lack integrity and be unreliable.

Ambur listed some of the other components recently identified at ET.gov. NCCS at the Urban Software Institute has proposed Uniform Data Elements and Definitions (UDED). Ambur emphasized that citizen-centric government cannot design federal stovepipes; local governments and private organizations must be engaged. Ambur himself submitted Collaboration Markup Language (CollabML) and, at the suggestion of his boss, has also proposed specification of a common enterprise architecture (EA) metamodel for government wide application.

He noted that IPv6 is not yet included in the FEA TRM, but since direction has been given for agencies to begin implementing it, it should be fast-tracked for inclusion in the TRM through the process the CIO Council plans to announce soon for updating and maintaining the FEA models. The ET.gov site is a potential channel for input into the FEA model maintenance process with respect to the TRM and SRM.

Ambur concluded his remarks by saying that ET.gov would only work if it is a place where government employees can go for useful information, and if they choose to use it to identify and discover emerging technologies around which they'd like to build communities of practice. He then introduced Mark Crawford, saying Crawford would discuss the Naming Design Rules & Guidelines (NDRG). Ambur explained they wanted to develop guidelines that would link to existing standards such as GJXDM. They are scheduled for an October delivery. He noted that the role of the xmlCoP is to identify good practices and make recommendations. It is not the role of the xmlCoP to try to issue mandates. Only OMB can issue rules that are binding on agencies.

Crawford began his presentation by saying they wanted to create a NDRG that was rigid enough to be normative but flexible enough for both data and document centric worlds. The purpose of the NDRG is to enable the development of a clearly defined namespace schema that will ensure consistency across federal agencies, a versioning schema that will support consistency in government schema, a federal canonical schema for base data types, Naming and Design Rules(NDRs) by government agencies or communities of practice that will build on the Federal NDRG, and a reference to use for mapping different agency NDRs to each other. The proposed NDRG must also enable the development of consistent, reusable XML components including: schema, schema modules such as reusable code lists and identifier lists, simple and complex types, elements, and attributes. It must provide tools to facilitate ease of development, validation and interoperability. The NDRG document is intended for use by all federal agencies and their contractors. It will be linked at core.gov. Audiences who have yet to review the NDRG include developers of federal enterprise schema, government organizations looking for guidance, agency level developers, and private sector organizations.

The NDRG sources are voluntary consensus standards bodies (Oasis Universal Business Language Technical Committee, UN/CEFACT) and government NDRs (Dept. of the Navy, Environmental Protection Agency, and Global Justice XML Data Model).

Here, Crawford showed a slide that could only have been prepared for a Washington, DC audience:

The key words MUST, MUST NOT, SHALL, SHALL NOT, SHOULD, SHOULD NOT, RECOMMENDED, MAY, and OPTIONAL are to be interpreted as described in Internet Engineering Task Force (IETF) Request for Comments (RFC) 2119. Non-capitalized forms of these words are used in the regular English sense.


Then Crawford made a few remarks on the use of must versus should. He indicated the NDRG group thought it was important to lean towards should.

He went on to say that modularity is the key to reuse. The modularity model must be structured, flexible and consistent. There are three approaches to modularity under consideration: monolithic (single namespace, one schema per process, idea or information requirement, no imports), reuse (root schema with all content imported, unique namespace for each schema, common modules for reusables), unique (root schema with all content imported, unique namespace for each schema, unique schema modules for each data element).

Crawford said the consensus was going towards reuse. The Navy, IRS and others are all using this approach. GJXDM is generally considered to be an example of reuse, although some have argued it is monolithic in character. It seems that the unique approach was considered by GJXDM but ultimately rejected.

The modularity model imports data types from existing standards. UBL and other standards are converging with UN/CEFACT data type schema modules. Standards bodies are converging on a single approach to code lists. The NDRG group hopes to persuade code list owners to publish and make lists publicly available for further adoption.

Here, Crawford offered a series of data types: amount (xsd:decimal), binary object (xsd:base64binary), code (xsd:normalizedString), date time (xsd:date Time), identifier (xsd:normalizedString), indicator (xsd:boolean), measure (xsd:decimal), numeric (xsd:decimal), quantity (xsd:decimal), text (xsd:string).

He emphasized the importance of flexibility and using existing standards. Initially, they wanted to mandate hierarchical URN schemas, but the consensus was that the NRDG would propose that, while developers should use URN hierarchy schemas, they may use URL hierarchy schemas. (Note to developers; I would interpret this to mean that, if you use URL hierarchy schemas, you need a good reason. Otherwise, go with URN.)

Here, Owen Ambur interjected that this had been somewhat of a religious discussion, eventually leading to an agreement that, “We can get to heaven either way.”

Crawford resumed his remarks, reviewing the seven levels of namespace domains: NID of US, organization hierarchy (gov), specific government hierarchy (EPA, OMB, DOD, Treasury, etc.), agency level hierarchy (USN, USAF, IRS, FMS, etc.), resource type (schema or other, as identified), resource status, and resource name. Here, a participant asked if IPv6 might come into eight levels of namespaces. Crawford replied, “no”.

Crawford spoke about versioning, saying there was a consensus on:
name - major . non-zero [. revision ].

Minor versioning of namespaces, use of namespaces for schema location, and URN or URL for schema location remain to be determined. (Note - if you have any opinion about this, now is the time to speak up.)

Crawford began to talk about schema content, noting that schema was all about data. He showed a slide showing the transformation of data into XML and illustrating the role of ISO 11179 in this process. He explained that associated classes would be treated as a simple data element with a global element declaration and complex type definition.

Crawford concluded by saying that the NDRG group would continue to work through comments on the first draft and finalize modularity, versioning and namespaces. He then offered to take questions.

Brand Neiman suggested that ISO 11179 lacked sufficient semantics machine processability and that related efforts are evolving toward RDF and OWL. Neiman observed that XML is easier to read and harder to process, whereas RDF is harder to read and easier to process. Neiman suggested scheduling a joint xmlCoP/SICoP meeting to consider the respective use cases for XML and RDF/XML.

Crawford responded that he considered the two standards to be complementary, rather than competitive. Owen Ambur interjected that he agreed that it was not a question of either/or, but rather a need to look at the business case.

Bob Green asked if those “in the URL camp” were aware of the problems that can result, if the URL does not properly resolve. Green said, “whole system can choke”. He encouraged the use of URN.

Following the midmorning break, Paul Embley explained the work of the Global XML Task Force and the Global Justice XML Data Model and Design Rules. He began by saying that GJXDM is for use by anyone who needs it.

The current draft is still being vetted by Global XSTF. Their primary focus is rule accuracy against version 3.1; the final draft is due to release on October 31. Embley said they were two days behind schedule.

The GJXDM Design Rules incorporates GJXDM, Oasis LegalXML IJ TC GJXDM draft MNDR, Federal XML NDR Working Group Draft NDRG, and OASIS UBL NDR. The committee’s work was influenced by the NIEM Steering Committee, Federal Enterprise Architecture, the IJIS Institute, OASIS Integrated Justice TC, National Center for State Courts, and the Federal XML NDR Working Group. Here, Embley said his committee believes in plagiarism.

The specification will be a product of Global XSTF and will specify how GJXDM is actually defined. Its format will be as close as possible to the UBL NDR and use/copy appropriate wording from other NDR documents. It will include definitions, principles, rules, rationales and explanations, and examples for rules.

Embley emphasized the specification will not be a projection of UBL on GJXDM, nor a comparison of UBL and GJXDM, nor a methodology for building Information Exchange Package Documentation.

The scope of the specification of GJXDM 3.1 will focus on the definition of conformant schemas, conformant reference schemas, subsets, documentation, and GJXDM-conformant instances.

Principles are the basis for the rules; all rules spring from principles:
Format: [Principle number ]
Currently there are 22 principles.

General Rule Format.

Embley said versioning was not complete and threw the floor open for questions. He was asked how his work differed from the previous presentation. Embley allowed there were not great differences and that his committee would highlight those differences.

Minutes of the Federal NDR COI, August 11, 2005
XML Working Group, Meeting Notes, August 17, 2005
Presentations

Sunday, September 11, 2005

September 11

On the sad anniversary of the attacks of September 11, 2001 and in solidarity with all those on the Gulf Coast who are in grief:

Swing low, sweet chariot

Thursday, September 08, 2005

What is meant by root schema?

A root schema is a single concept like an order, invoice, OMB 300, SF 12, document, book, or some other logical grouping of information.

What?

FEMA locks Mac users from hurricane relief

Mac and Linux-using hurricane survivors are unable to use Federal disaster relief claim form services online.

This is because the much-criticized US Federal Emergency Management Agency (FEMA) has created a service that only works with Windows and Internet Explorer 6.

This acts to the frustration of survivors lucky enough to be able to access a Mac or Linux computer, and to the reported consternation of disaster relief teams on the ground.

However, some Mac users exploiting the Opera browser (which by default identifies itself as Internet Explorer 6) report being able to access the claims service.


Edit-
FEMA to adjust IE-only Web site

What is Unicode?

Unicode provides a unique number for every character, no matter what the platform, no matter what the program, no matter what the language.

The Unicode Standard has been adopted by such industry leaders as Apple, HP, IBM, JustSystem, Microsoft, Oracle, SAP, Sun, Sybase, Unisys and many others. Unicode is required by modern standards such as XML, Java, ECMAScript (JavaScript), LDAP, CORBA 3.0, WML, etc., and is the official way to implement ISO/IEC 10646. It is supported in many operating systems, all modern browsers, and many other products. The emergence of the Unicode Standard, and the availability of tools supporting it, are among the most significant recent global software technology trends.

Incorporating Unicode into client-server or multi-tiered applications and websites offers significant cost savings over the use of legacy character sets. Unicode enables a single software product or a single website to be targeted across multiple platforms, languages and countries without re-engineering. It allows data to be transported through many different systems without corruption.


Now you know.

Maria, Nate and Ophelia

2005.09.07 at 1415Z. Centerpoint Latitude:33:50:08N Longitude: 61:19:03W

Wednesday, September 07, 2005

Ophelia

Tropical Storm Ophelia regional imagery, 2005.09.07 at 1415Z. Centerpoint Latitude: 29:24:18N Longitude: 79:18:51W.

TROPICAL STORM OPHELIA, Public Advisory

Tropical Storm Ophelia : Tracking Map

Center for Society, Law & Justice

University of New Orleans (UNO), Center for Society, Law & Justice (CSLJ)

Activities

* Manage justice technologies training that educates senior justice managers to deal with integration and training that allows office personnel to create power user groups for justice organizations
* Research into project management training resources
* Developing a framework for the debate of ethical issues in privacy regarding the ''philosophy'' of information access
* Develop briefing booklets regarding justice integration issues for general circulation

Products

* Partnership to deliver an intense project management training with university credit through the Integrated Justice Information Systems (IJIS) Industry Working Group (IWG) and Auburn University
* Development of technical assistance support for medium and rural justice agencies to increase their capacities to integrate systems

Constituencies

* Criminal justice executives
* Criminal justice trainers
* Criminal justice consortiums
* Medium to small justice agencies with minimal ICJS capacities
* Criminal justice chief information officers


Katrina has left many losses and disruptions in its wake. This is only one.

Tuesday, September 06, 2005

This is the time to be meticulously correct

Post-disaster contracting rush leads to confusion

Emergency situations can make a complicated procurement process even more confusing. The Federal Acquisition Regulation, the guiding document for federal purchases, disperses its rules on emergency procurement throughout the verbose document, making it difficult for officials and contractors unfamiliar with emergency procurement law to figure out exactly what they can and cannot do.


Given the atmosphere is spectacular ill will between Federal and Gulf Coast authorities it is crucial that contractors refrain for exploiting this situation or fail to give value.

In praise of DC SPIN and SQA

DC SPIN and SQA require their speakers to bring copies of their presentations for attendees. In addition to making it easier to follow along with the speaker, it facilitates note taking. With the basic presentation in front of you, you can concentrate on the details and nuances of the speaker’s presentation. It makes original reporting and blogging much easier. If you are planning on making a presentation, make copies available beforehand. It’s easy publicity.

What is the difference between unqualified and qualified datatypes?

Unqualified Datatypes are those for which no restrictions have been applied. Qualified Datatypes are those for which some restrictions have been applied.


Courtesy of Mark Crawford of LMI Government Consulting

Monday, September 05, 2005

Homeland security blog

W. David Stephenson blogs on homeland security et al.

With a goal of "making homeland security everyone's business," Stephenson Strategies' W. David Stephenson blogs on homeland security strategies, emphasizing empowering the public, creative use of technology, win-win public/private collaborations yielding security and economic benefits, and protecting civil liberties. CIO.com says: "Google 'homeland security blog' and security consultant W. David Stephenson's site tops the list. If you like blogs.. updated nearly every day, Stephenson's your man, providing links and analysis of current homeland security topics."

Civil service blogosphere

Nick Mudge has created this very useful list of government blogs. Now if only someone would create an RSS reader like the one for PR blogs.

Winslow Homer

I went to see the Winslow Homer exhibit at the National Gallery. Homer is a truly American artist, not just in his subject matter, but in his whole attitude.

Homer painted ordinary people going about their daily tasks in a way that endowed them with dignity. His respect for workers comes through in every painting. Particularly striking was the juxtaposition of Autumn with The Blackboard. It is quite obvious which lady he preferred.

So far as I know, Homer was the only white artist of the nineteenth century capable of painting Afican Americans without indulging in hideous sterotypes. The faces on these children are natural. You can almost imagine the plight of enslaved children running towards the Union Army and offering to do any little task that might earn a few coins.

Saturday, September 03, 2005

Massachusetts chooses open source

Massachusetts mandates open-format docs, edges toward Linux

The state of Massachusetts will revamp its digital output during the next 16 months to create only open-format documents and is increasing its use of Linux and free and open source software (FOSS) among its workers, the state's chief information officer told DesktopLinux.com Thursday in a conference call.

CIO Peter Quinn challenged Microsoft and other companies who sell software that uses proprietary document formats to consider enabling open-format options as soon as possible. Quinn said that "government is creating history at a rapidly increasing rate, and all documents we save must be accessible to everybody, without having to use 'closed' software to open them now and in the future."


This will be a very closely watched implementation.

Edit-
Microsoft Blasts Massachusetts' New XML Policy
Massachusetts to Adopt New Data Standards
Massachusetts Information Technology Division

Friday, September 02, 2005

Last Katrina post

This will be my last Katrina post as this is a blog devoted to PR and technology. But I would like to offer some observations on the PR side of this tragedy. Now is the time to be cooperative and generous. Anyone who exploits this tragedy or is even perceived to be less than cooperative will be judged very harshly, if not in a court of law, then in the court of public opinion. The Gulf Coast is home to some of the greatest musicians who have ever lived. Those who fail to respond appropriately to this tragedy can look forward to inspiring searing blues ballads. Do you want your future grandchild to watch some future teenage idol belt out some ballad that holds you in scorn?

When The Levee Breaks

If it keeps on rainin', levee's
goin' to break
If it keeps on rainin', levee's goin' to break
And the water gonna come in, have no place to stay
Well all last night I sat on the levee and moan
Well all last night I sat on the levee and moan
Thinkin' 'bout my baby and my happy home
If it keeps on rainin', levee's goin' to break
If it keeps on rainin', levee's goin' to break
And all these people have no place to stay
Now look here mama what am I to do
Now look here mama what am I to do
I ain't got nobody to tell my troubles to
I works on the levee mama both night and day
I works on the levee mama both night and day
I ain't got nobody, keep the water away
Oh cryin' won't help you, prayin' won't do no good
Oh cryin' won't help you, prayin' won't do no good
When the levee breaks, mama, you got to lose
I works on the levee, mama both night and day
I works on the levee, mama both night and day
I works so hard, to keep the water away
I had a woman, she wouldn't do for me
I had a woman, she wouldn't do for me
I'm goin' back to my used to be
I's a mean old levee, cause me to weep and moan
I's a mean old levee, cause me to weep and moan
Gonna leave my baby, and my happy home

Hurricane season

As the tragedy continues to unfold on the Gulf Coast, we should keep in mind that hurricane season is not over and additional major storms are expected. Some of my out of town readers must be wondering what if this happened to Washington, DC.

Hurricanes are rare in Washington, and when they do come they have usually weakened to tropical storms. But we are occasionally hit. Unlike New Orleans, the poor people live on the higher elevations and the rich live near the river. The State Department, the World Bank and the International Monetary Fund are all located in what is known as Foggy Bottom. Speaks for itself. The famous Watergate complex is located, as its name suggest, right next to the Potomac River.

Hurricane Agnes was a tropical storm by the time it rolled across Washington, but the flooding was extensive. The Pentagon, which sits on a rise, was spared, but all the surrounding roads were flooded. The whole area along both sides of the river was flooded. In Georgetown everything below M Street was covered with water. In the unlikely event that Washington is hit, things will play out very differently than the Gulf Coast.

Thursday, September 01, 2005

Aftermath ii, the refugee crisis

It is now obvious that thousands of gulf coast residents will have to resettle elsewhere. Their homes are gone and those areas will be uninhabitable for months to come.

From what I can tell the port of New Orleans will be closed for months and all of its shipping business rerouted. That means ports such as Norfolk and Baltimore will see a marked increase in business. They will need dockworkers and related trades. There ought to be a way to put unemployed gulf coast shipping workers in touch with employers at the other ports.

This is just one example of what needs to be done. Shel Holtz has two posts about cummunicators looking to relocate.

We need the online job networks such as Monster.com and others to come forward and develop a special section for gulf coast residents seeking to relocate. We need the Red Cross to assist with relocation grants (not loans). Of course they can’t do that without our generous support.

Wednesday, August 31, 2005

Patently counter productive

Tim Bray received an email from the Patent Office’s new PR firm touting their Stop Fakes website. It is written in the energetic style of hype PR:

And the email itself? Here’s a sample: “Can bloggers help? Yes! The USPTO is well aware of the impact bloggers have and the important role they play. As an online opinion leader you can help small businesses protect the intellectual property of small businesses in one of several ways: Write about the site in your blog...” ...

So, let’s put this simply. Dear USPTO, you’re lying. If you actually read bloggers you’d know that the few who write about you think you’re part of the problem, not part of the solution


I think the tone of the USPTO pitch is a trifle condescending. When I pitch bloggers I treat them the same way I treat journalists. Even if they are amateurs, it is an error to suppose they are flattered to receive a pitch from a professional flack. Quite the reverse in fact.

Having said that, I think Mr. Bray is a little harsh. This site offers a general introduction to the patent system and its advantages for small business. Even if you think our current system has, er, room for improvement, this site strikes this observer as a good, if incomplete, introduction.

Here is how I might have written it:

Dear _______, Too often small businesses fail to file for patents because they don’t understand how patents can protect their business. The USPTO has developed a website for small businesses to give them an introduction to the patent process and describe its advantages.

I would not make this pitch to tech blogs. Instead I would send it to marketing, legal, venture capital, and small business blogs, who are less likely to take such a harsh view of the Patent Office.

Edit-
v-Fluence Responds to Tim Bray and shows a lot of class.

Monday, August 29, 2005

Nobody ever won a war with their customers

DRM doesn’t scale

I recently got the Gotham Gal a new Mac mini for her office. I signed her up for iTunes and configured it to use the same account everyone uses. She bought some music and when she went to play it, she got the message that the account can only serve 5 users. So she bought the music, paid for it, and she can't even play it on her own computer. That's the DRM wreaking havoc on our home music system.


I am old enough to remember 45’s. They were great; you just bought a song if you liked it and could play it on any record player. The only defect was that sometimes you liked songs that were never released as singles. Digital music gets passed all that because you can make any mix that suits your fancy. If the entertainment conglomerates would stop trying to control this and offer the digital version of the 45, fully portable, they could make a fortune. They are controlling their industry to death.

Enterprising law enforcement agencies use new technologies to spur cross-border data sharing

Alan Joch, Federal Computer Week

Although XML was first adopted by commercial businesses in the 1990s, law enforcement IT managers worldwide soon embraced it as a tool for smoothing processes such as the distribution of police arrest reports to prosecutors or officers in other jurisdictions. But for years, "it was missing a vocabulary for law enforcement," Wormeli said.

That missing link came with Global Justice XML (GJXML), an XML adaptation created by the U.S. Justice Department's Office of Justice Programs and the Global Justice Information Sharing Initiative, a consortium of 32 local, state, federal and international justice organizations.

GJXML provides a data model, a data dictionary and schemas tailored to law enforcement. Those tools free agencies from writing custom interfaces for data sharing. "It's being adopted by law enforcement at breakneck speed," Wormeli said.

Who's on first

Washington Technology

Law enforcement IT industry group Integrated Justice Information Systems Institute, Ashburn, Va., expanded its board of directors, adding six new members: Gerry Wethington, vice president for homeland security, justice and law enforcement at Unisys Corp.; Mike Byrne, executive director of homeland security and justice at Microsoft Corp.; Mike Lyons, chief executive officer of VisionAir Inc., Castle Hayne, N.C.; Morgan Wright, global industry solutions manager at Cisco Systems Inc.; Glenn Archer, CEO of ChoicePoint Government Services, part of ChoicePoint Asset Co., Alpharetta, Ga.; and Steve Mednick, a lawyer specializing in technology-related contract negotiation and related issues.

Sunday, August 28, 2005

Calendar cards

It is time to select the Presto Vivace, Inc. calendar card. Let me know if you have any opinions.

Earth 2006

Cosmic Globe

Waterfall

Marble Holidays

Press release websites

Someone on the PRSA discussion list was kind enough to send out this list-

http://www.pr-archive.com/submit

http://www.e-xl.com/submit

http://www.goarticles.com/ulogin.html

https://uadm.arrivenet.com/index.php?o=/steps.php&m=nosession

http://www.express-press-release.com/

http://www.cybernewsnetwork.com/

http://ezine.net/modules.php?name=Submit_News

http://www.i-newswire.com/submit_free.php

http://www.press-world.com/add

http://www.free-press-release.com/

http://www.prweb.com/

http://www.indymedia.org/en/index.shtml

http://www.kazor.com/businessPR/newsPR.htm

http://www.mediasyndicate.com/index.php

http://www.usanews.net/

http://www.out2.com/copyroom/home.asp

http://www.click2newsites.com/press.asp

http://www.24-7pressrelease.com/

http://www.pressmethod.com

http://www.prleap.com/

http://www.malebits.com/

http://www.pressbox.co.uk/

http://www.prfree.com/

http://www.theopenpress.com/

http://www.webwire.com/

http://www.fivestarpress.com/

http://press.xtvworld.com/

http://www.clickpress.com/releases/index.shtml

http://www.free-news-release.com/Submit.aspx

http://www.bizeurope.com/pressrelease.htm

http://www.prminds.com/submitpr_free/submitpr_free.php

http://www.dime-co.com/submitpress.html

http://www.businesshighlight.org/

http://www.bigarticles.com/cgi-bin/add.cgi?d=1

http://www.pr9.net/

http://www.addpr.com/addrelease.php

http://www.aall-dreamlands.com/submit1.htm

http://www.transworldnews.com/modules.php?name=Submit_eNews

Saturday, August 27, 2005

How banks should correspond with their customers

Preserving the Internet Channel Against Phishers

The four steps:

* No HTML email. HTML email opens all sorts of possibilities for hiding things. Train your users to expect short and simple messages.

* No links in email. Always refer to the bookmark you encourage users to create from their paper statements.

* All your websites must belong to you, and show up under your domain. Do not acclimatize users to treat other URLs as yours. If you get your users used to sites with names like "cb.pharmphr33.supersecure.com," then you shouldn't be surprised that they don't get worried when they are phished there.

* Fire people who violate these rules. Give a substantial finders fee to the first person who reports the violation. Give the money to both employees/whistleblowers and customers.


From Adam Shostack, who is learning how to talk to marketers.

Katrina

Hurricane Katrina regional imagery, 2005.08.27 at 1415Z. Centerpoint Latitude: 24:16:29N Longitude: 84:18:58W.

Thursday, August 25, 2005

Federal architects ready glossary of terms

David Perera, Federal Computer Week

The federal Chief Architects Forum has posted working draft definitions of 175 enterprise architecture terms on its public wiki site.

Volunteers from industry and government are working to define the most common architecture terms, from “application” to “Extensible Markup Language schema.” “Having support helps,” said Ira Grossman, chairman of the forum.

Because the wiki is a public site, people can immediately start commenting on the definitions, but a formalized process will be set up in the next two or three months, Grossman added. Further rounds of rewriting, editing and reviewing still need to be completed, he said.


As Americans, we can be very proud that our government has set a new precedent for open discussion for software standards. I trust others will embrace this approach.

Wednesday, August 24, 2005

Justice tackles standards for computer-aided dispatch systems

Joab Jackson, Government Computer News

Two law enforcement government bodies have assembled a committee to address the problem of making computer-aided dispatch systems interoperable.

The Advisory Committee on Law Enforcement IT Standards, as the new group is known, should have draft standards ready within a year, said Paul Wormeli, executive director of the Integrated Justice Information Systems (IJIS) Institute.


Why this matters.

Tuesday, August 23, 2005

Identity theft, it gets more serious

National Center for State Courts blog

Identity Theft Alert: Courts Beware

It seems that the latest target for those in the identity theft business is the jury system, as Jur-E was made aware of two separate cases this week in which jury programs were being used as a vehicle for obtaining individuals' personal information.


It could hardly be more serious.

Call for Speakers, AIIM 2006 Conference

Welcome to AIIM's Call for Speakers

This year we are especially interested in receiving submissions from the public sector (local, state, and federal governments.) For 2006, our re-charged, revved up Conference sessions will be divided into five themes:

• Content Management Architecture, Infrastructure, and Applications
• Data, Image, and Content Capture: The On-Ramp to an ECM Solution
• Centralizing Your Assets: Store, Retrieve, and Preserve
• Communicate, Collaborate, and Manage - "Can You Hear Me Now?"
• Making the Invisible Visible: Measure, Monitor, and Analyze


Deadline for submitting your presentation proposal(s) is September 19, 2005.

Sunday, August 21, 2005

GJXDM National Virtual Help Desk Open for business

The IJIS Institute

The IJIS Institute has announced the opening of a GJXDM national virtual help desk to serve developers in government and industry who are working on implementing the Global Justice XML Data Model (GJXDM). More than a conventional help desk, the GJXDM Help Desk will contain a significant knowledge base that users can access over the web, and then submit unanswered questions via the web or telephone. The help desk is staffed in three levels of response. Level 1 will be staffed directly by the IJIS Institute to provide the basic responses to questions and build the knowledge base in addition to managing the project. Specific domain expertise will be available as Level 2 support from the National Center for State Courts and SEARCH, the national consortium on integrated justice. Further support from technical expertise of member companies and the Georgia Tech Research Institute will be available for the most difficult technical questions.

The goal of the help desk is to get answers back to developers within 24 hours wherever possible. The operation will keep open hours of 8 am to 8 pm eastern time to ensure service to the west coast during afternoon hours.


This could be the model for many other federal/state/local iniatives.

Saturday, August 20, 2005

Is there any reason not to respond to an inquiry?

John Wagner asks a question on his blog:

Question for you PR spokespeople: If a blogger called you today and wanted a comment on an issue involving your company or your client, would you return the call? Would you go on record with a blogger?


How would a non-response ever serve a client’s interest? And since when were flacks too great and grand to talk to anyone? As for going on the record, is there any other way to go?

Friday, August 19, 2005

Innovation at Work: DC Government's Integrated e-Document Management Program

NCC-AIIM Monthly Meeting, Thursday, September 15, 2005

Bill Zybach, DC Office of the CTO

Like other government entities, the District of Columbia (DC) has seen the volume of unstructured content in their business documents and communications grow exponentially. While this content is generated electronically, it is not currently managed in a manner that enables business users and decision-makers to easily access critical embedded information. The DC government decided they had to do something. The objective of the resulting initiative is to develop an Integrated e-Document Management (IeDM) strategy to address strategic, process, organization, performance, and technology issues. The project includes four phases. Phase I - Analysis and Strategy, was completed on July 26th; 2005. Phase II - Policy, Pilots, Architecture and Solutions is planned to be completed in November 2005. Phase III - Initial Deployment within Pilots will follow. A final Phase IV will focus on a phased in DC Government enterprise Deployment.

This presentation will discuss the tangibles (the deliverables to date) which include the Current state assessment, Document and records standards review, Strategic options for implementing an IeDM strategy across the District, Select pilot applications, Cost benefit analysis and a Deployment strategy for effectively implementing the IeDM strategy across the District. Even the intangibles will be discussed and that's no ordinary story.

Rob Pegoraro talks about reviewing consumer technology

During his appearance before CPCUG, Rob Pegoraro spoke generally about his beat, story selection and his views on technology. He is looking for consumer technology that is past the early adopter stage but not quite mass market. He described his bias and being in favor of ease of use; he is not enthusiastic about products which require extensive tinkering. Pegoraro indicated that anytime he spends more than thirty minutes setting up, it is unlikely to be a friendly review. Apparently it is customary for companies’ PR departments to offer a special technical support lines for journalists in a hurry. Friends, if a journalist won’t be able to make deadline with your regular technical support, that is a clue your technical support is inadequate.

Note - Pergoraro spoke disparagingly of the PR department PowerPoint presentations and large media kits that invariably accompany product shipments. I have never heard a reporter say a kind word for media kits, except for the online variety, so why do we keep sending them?

Missing the point

Arianna Huffington has started a series styled the Judy file, consisting of droppings from New York Times’ anonymice. Imagine what it is like to be Bill Keller right now, wondering which reporters are dishing dirt. Imagine what it is like to come under unjust suspicion for leaking. What are the chances that the anonymice have created an atmosphere of distraction and distrust? Now you know what the worker bees in your government have been putting up with for the last thirty years.

It is remarkable to go to a Washington IT event when one of these scandals is breaking. In the same room you have the worker bees for the government agency issuing subpoenas, the worker bees for the agency receiving subpoenas and the marketing representatives from the litigation support software companies. Mostly everyone is oblivious to the passing storm; but tension is not far from the surface. Industry analysts that have spoken to such groups will tell you that Washington, DC audiences are like no other.

Huffington makes it embarrassing clear that she has no idea what this story is about with this unseemly offer:

And for any employees of the Alexandria Detention Center who may have been monitoring the Bolton-Miller visit: feel free to give us a call or drop us an e-mail. The Judy File promises to protect your identity... even if it means taking the cell next to Judy’s.


It was soon followed by this clarification:

that it is the policy at ALEXANDRIA not to give out the names of visitors (in fact, the deputy we spoke with there said that he wasn’t sure they would give it out even with a subpoena).


This story is partly about reporters and editors who thought their stories were more important than the law. The proper operation of our jails is far more important than Huffington’s ridiculous little blog. It is not morally acceptable to openly solicit the employees of correctional institutions to violate procedures. Huffington needs to clean up her act.

Bob Somerby comments.

Thursday, August 18, 2005

Global PR Blog Week 2.0 and the image of the PR industry

The public does not like us. They think we are sneaky, manipulative and duplicitous. We are supposed to be in the business of making a good impression on the public; yet the public does not like us. It’s embarrassing. How can we change it?

Some have said we should find a way to drive out the bad apples and end bad practices. I just don’t think that is possible. Bad clients hire bad practitioners.

What I do think is possible is to educate the public about the ordinary business of professional communications. That is part of what Global PR Blog Week 2.0 is all about. For one week, September 19 - 23, fifty-three PR professionals from twelve counties will present seventy-one articles about communications and public relations. It will all be online and free to the public. Anyone will be able to read it and judge for themselves the nature of our work. I think the public will be pleased.

Get ready to pitch

USA Today to Launch Technology Magazine in October

Looks like it is is going to be consumer oriented. With a $4.95 cover price it is difficult to see how it is going to compete with Tom’s Hardware or the gadget blogs. But after years of watching magazines fold it is thrilling to see a new title launch.

Wednesday, August 17, 2005

Mike Manual speculates on the future of PR

PR Remixed, Mashed-Up.

As the media landscape continues to divide and audiences become increasingly fragmented, is it that far fetched to think the boundaries between what may now be separate, unrelated industries will soon blur? Perhaps even become one? Case in point, as companies look for new ways to directly engage with customers online, it doesn’t take a big leap of the imagination to think that customer service and PR may soon cross paths, err, mash-up. Gasp!


I think he’s on to something.

Why the future belongs to open source

SchoolNet Namibia

Since February, 2000, close to 450 schools have received free hardware, free training on the OpenLab operating system and subsidized telephone service to help get the nation's young people online. It's all part of the plan to empower youth through internet access.

Through a number of ambitious strategies such as its adoption of a Linux Terminal Server thin-client networks, its dedication to the open source movement and its fledgling wireless and solar plans, the prize-winning operation has begun to realize a vision of Namibia where all students have not just access to the internet, but the skills to participate in the digital revolution.


It’s not just that the operating system is free, it’s that these schools can make whatever modifications to the source code they deem necessary. This is the next generation of programmers and they are unlikely to have much patience with the inconvenience of proprietary systems.

Tuesday, August 16, 2005

So much for Virginia gentility

iBook sale frenzy

Asian diversification hits Treasuries

Jennifer Hughes, Financial Times

Foreigners did not seem too enthused by US Treasuries in June, according to data on Monday that underlined a recurring theme of recent months – fears that China’s revaluation and a more general trend towards diversification might mark a turning point in Asian central bank buying of US assets.

The Treasury’s monthly portfolio flow data showed overseas investors bought a net $7.9bn of US Treasuries, the lowest level since September 2003.


A bad sign. A very bad sign.

Restraint of trade?

IceRocket to stop listing Blogger blogs

Mark Cuban of Ice Rocket has noticed that Blogger hosts a lot of dubious blogs. But is also hosts this one and hundreds of thousands blogs talking about everything from the war in Iraq, to marketing, to technology to every imaginable subject. I think it would be a pity if Ice Rocket users were to lose access to this conversation. Certainly Blogger needs to be aggressive against those who abuse its terms of service, but to cut off the free service is to cut the very quaility, along with its ease of use, that makes Blogger such a force for free speech.

Some quality investment blogs hosted by Blogger:

Calculated Risk

The Housing Bubble

Mish’s Global Economic Trends

Not good for public relations

From IABC Café comes this great moment in media relations:

A friend of mine is the producer of a TV show. She recently received an email from a PR consultant pitching an idea for a story. She wasn’t interested in the story, so she deleted the email.

Ten minutes later, the PR consultant rang her and asked, “Why did you delete my email? You only read it for two seconds!”

That was absolutely correct. My friend did delete the email. And yes, she only had the email open for 2 seconds. My friend was starting to freak out. “How did this guy know all this?” she asked me.

Easy: the PR guy was using a program, like ReadNotify, which tracks in some detail what happens to the email when it hits the recipient’s email box ...

NoVaSQL August meeting

Via .Net Delirium:

The Northern Virginia SQL Server Users Group meeting is Monday August 22, 2005 at 7:00 PM.

The AT&T Government Solutions Headquarters
1900 Gallows Road Vienna, VA 22182

The topic for our meeting is:

The lifecycle of SQL code: Development, packaging, distributed deployment and querying solutions in MS-SQL farms.

VoIP and emergency response

Global IP Alliance Joins Forces With Henning Schulzrinne in Call for Development of IP-Based, Globally-Oriented, Next-Generation Emergency Response

The Global IP Alliance noted that, simply making the existing 9-1-1 system in the United States work for today's VoIP users is not satisfactory, even as it may be a suitable stop-gap measure for those consumers who have already migrated over to VoIP services as a replacement for their former POTS service.


Can’t figure out what, if any, impact this would have on computer aided dispatch.

Monday, August 15, 2005

Easier said than done

How to NOT edit yourself

DO NOT EDIT as you write! This is the biggest time-waster on earth. If you really want to avoid the task at hand, then go ahead and examine each and every sentence under a microscope as soon as you type it. But if you want to actually finish your piece of writing some day, don't edit yourself until you complete at least some semblance of a first draft.

Sunday, August 14, 2005

Computer rage

The Problem:

Computer rage is becoming a big problem in our world today. Men and women are taking out their frustrations on the computer; and unfortunately, sometimes misdirecting it to other people. In the work place and at the home, more and more people are smashing their computer screens, beating on the keyboard, and throwing the computer out the window. What is to be done? Should we calm the user, control their behavior, and channel their anger to different outlets?


Analysis of an online survey