Leadership by Numbers
But, there is another aspect to Firefox’s ascendancy—it is succeeding because of the commodization of information technology. If all we ask for is a simple mail client (calendaring is coming for Thunderbird), then Exchange, Groupwise, and even Domino have little allure. The difference for Domino is it’s extensibility as an application development platform. In the future, I expect the distribution of messaging/collaboration to shift into an hour-glass look. The commodity of general-purpose messaging will take the bottom-half, and the customizable, IM/email/integrated calendaring/VOIP platform will take the top half.