The Federal Communications Commission (FCC) took a big step towards becoming more accessible on Friday, with an impressive upgrade of its Electronic Comment Filing System. The new EFCS offers far more searching capability, formatting flexibility, and bookmarking power than ever before. The system offers text searching and RSS conversion, and it makes it easier to comment on proceedings. EFCS 2.0 still doesn't go quite as far as we recommended last year, but it's another example of how the Commission is turning fcc.gov into a true public resource.
If the other agencies follow suit the collective impact will have an enormous effect upon a citizen's relationship with their government. I wonder if pubic affairs PR practitioners understand that.