Friday, May 19, 2006

How Enterprise Search is different from Internet search

Dave Kellogg

Search is predicated on the existence of the thing you're seeking. When you are searching the entire Internet that assumption is usually true -- i.e., something probably exists that answers most any question you can pose. Dave cited a person who diagnosed his dog with lyme disease and thanked Google for it. That person can thank Google -- but, he should probably have greater thanks for the person who wrote the article that helped them do it. This existence assumption just isn't true inside the enterprise.

I had not previously considered this.

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