Thursday, November 10, 2005
Ronald Simmons, Program Manager
Knowledge Services Network, FAA
The Federal Aviation Administration (FAA) has taken Knowledge Management theory and put it to work!! Each day, over 15,000 users in 1,500 teams across more than 150 FAA Business Units use FAA’s Knowledge Services Network (KSN) to carry out their mission more effectively.
Mr. Ronald Simmons, Program Manager for FAA’s Knowledge Services Network, will describe the virtual environment which has promoted more efficient business practices, document management, and collaboration within his organization. KSN has not only improved operations within the FAA, but it has also allowed the organization to better communicate with external customers, stakeholders, and partners.
Mr. Simmons will provide a brief overview of the environment, identify the strategies that contributed to success, contrast traditional deployment approaches with the KSN adoption approach, and describe the natural evolution of document management within the FAA. Anyone that is tasked with planning and/or implementing an enterprise content management system within a complex business environment will benefit from Mr. Simmons’ experience and insight.
KSN is based on Microsoft’s SharePoint collaboration suite. The program was recognized in 2003 with an “e-Gov Knowledge Management Award” and in 2004 with “Government Productive Solution Award”. Please join us to learn how the FAA has delivered this incredible service to its employees and constituents.