Thursday, January 17, 2008
Westin Arlington Gateway
The U.S. Government Accountability Office (GAO) deployed an enterprise electronic records management system over a 23-week period in 2006. the session focuses on strategy for rollout and communication, user training, and resulting cultural adjustments. Learn how GAO integrated its simplified big bucket functional retention schedule into the system design. Discover the obstacles encountered and lessons learned in a lively discussion with the project leaders, Carol Brock, CRM, Records Officer for GAO and Cheryl Smith, CRM of NetSmith.